Shipping & Returns

Shipping Policy

At Delacroix Kitchen, we are committed to delivering your order safely and efficiently.

Orders are processed within 1 to 3 business days after payment confirmation. Delivery times range from 2 to 8 business days, depending on the shipping method selected at checkout.

You will receive a confirmation email with tracking information once your order has been dispatched.

Please note that delivery times are estimates and may be affected by external factors such as carrier delays. Delacroix Kitchen is not responsible for delays beyond our control.

If you have any questions regarding your shipment, please contact us at supportdelacroixkitchen@gmail.com

Return & Exchange Policy

At Delacroix Kitchen, customer satisfaction is our priority.

If you are not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order.

To be eligible, items must be unused, in their original condition, and returned in the original packaging.

To initiate a return or exchange, please contact us at [your email address] with your order details. Our team will provide further instructions.

Please note:

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds will be processed after the item has been received and inspected.
Exchanges are subject to product availability.

We reserve the right to refuse returns that do not meet these conditions.